If you don't find your answer here, the easiest thing is a short conversation.
A consultant typically hands over a report and moves on. I take on a genuine leadership role — accountable for outcomes, not just recommendations. That's the model I ran for nine years at Certitude: not advising from the outside, but owning the IT function, the incidents, and the results.
Most start with a scoping conversation, then settle into a regular monthly rhythm — 4 hours a month for light-touch advisory, 10+ for hands-on transformation work. A one-off Diagnostic & Roadmap engagement is also available if you want a clear-eyed assessment before committing to anything ongoing.
Pricing is published, not hidden: Strategic Advisor is £600/month, Hands-On Transformation starts at £1,200/month, and a standalone Diagnostic & Roadmap is £2,500. All well below the cost of a full-time IT Director hire.
Yes. I've led incident command through a live ransomware attack affecting 1,800+ vulnerable adults across 130+ sites, including the 7-month recovery that followed. If you're mid-incident, get in touch and we'll talk fast.
That's where my deepest experience sits — nine years in social care, plus my current NHS role — but the underlying leadership and governance skills transfer. If you're unsure whether it's a fit, a short conversation will tell us both quickly.
Yes — I'm not here to replace anyone. At Certitude I moved IT from an outsourced, reactive setup to an owned, resilient one, working with the people already there, not around them.
That's often the best starting point — no inherited bad decisions to unwind. I've built governance and technical standards from a standing start before (Certitude's Technical Advisory Group is one example).
Yes — I currently chair a Patient Participation Group representing 30,000+ patients, so translating technical reality into language a board or funder can act on is something I do regularly, not just for clients.
Sometimes it's not a boardroom problem — it's a race-day results sheet run off a hand-built spreadsheet with a chained XLOOKUP formula, no team scoring, and no way to work offline. I replaced exactly that for a local schools' cross-country event I organise.
If technology decisions are getting harder to make with confidence, or you're planning a system change and don't have anyone senior to own it — it's probably time. A first conversation costs nothing.